In the movie „Matrix“ Morpheus tells Neo about the touchstone of wisdom:

There’s a difference between knowing the path and walking the path.

More and more i have to internalize all i’ve learned in the last year. To learn new habits. Rituals are the best ways to reprogram myself.

1.Weekly Review

The importante of this GTD-Ritual is a main insight for me. I explained my understanding of this productivity-backbone before months. To review my trusted system regulary every week remains my main task!

2.Morning Routine

Another piece of gold i found last year is my morning routine:
– to practice of good habits (e.g. healthy breakfast, meditation early in the morning)
– to reorder the tasks in Nozbe according to the places (contexts) i will be (and to redefine my context list )
– to focus on what’s really important using my personal leadership board
– NOT to begin my day checking emails

3.Evening Ritual

The evening ritual helps me to complete the day:
– writing my diary
– cleaning my inboxes (especially emails)

Conclusion

Living conditions can change.
Goals need to be readjusted.
But this I think this three points are solid stepstones on the way of life.
Or – to quote another famous movie:

The same procedure as every year!

motivation

When the first smartphones occurred in my life, I had the feeling: now I am writing emails as formerly SMS! In the beginning I found that great and was proud to answer emails directly. It flattered my ego, when I heard:

„you are so good accessible!“

But- over time this silly use of email dominated my life. All day – often before standing up in the morning – the red notifications called me:

„that’s important – read me – react – now!“

Sounds familiar? Then it’s necessary to win back your life, reject false habits and assign emails the place they belong to!
A sentence at the beginning of the worth reading book by Klaus Raab „we are online – where are you?“ woke me up:

emails – the pneumatic post system of modern communication, because it‘s no communication in real time …

Wow! I was caught in the wrong beliefs – wrong beliefs nurtured by the expectations of my profession:

wrong beliefs: reachable – available

The pastor is always at work – and always reachable!
This sentence I heard in my professional training. It leads to a fundermantal misunderstanding.  reachable does not mean available! 
– if someone sends me an email, it reaches me through my email-inbox: I was reachabel.
– if someone calls me and speaks on my voice mail, he has me reached.
– if someone sends me a message – an SMS, a WhatsApp or by faceook-messanger – then this message reaches me.
 Availability is something else: I’m available, if it‘s possible for me to take up the phone, when my phone rings. 
Emails the other hand reach me. They must not immediately be answered. Emails are like letters reaching me by post. The short „checking“ of emails will cost me only unnecessarily time and energy – I do not look every 30 minutes to my mailbox at home.

the medium is the message

It’s my duty as pastor to be reachable and to respond in a reasonable period. The period based on the communication channel, which is used:
– calls: like Face-to-Face-communication – probably the matter is urgently! If e.g. a undertaker needs my feedback to nail a Date for a funeral, he calls me.
– short messages: short messages work in real time too – but in my experience they are rarely really urgent.
– emails: because email communication is no communication in Real Time, they can actually never be urgent. Unfortunately they are often used for urgent affairs. Colleagues, looking urgently for a substitute, questions unfortunately often by email other colleagues – probably because with an email at the same time several pastors can be achieved simultanely.
– letters: letters can never be urgently. A letter needs maximum three days to arrive.

These days, you don’t have to treat emails like traditional letters. Every recipient cares only about the concrete information, not the background noise that simply hampers their efforts of getting to the chase. #10stepsbook

differentiation the communication channels: changing habits

To regain my life again. Not to get dictated from the flut of information, what ist now urgent. I do need to develop new habits. But first i have to clarify what significance what kind of communication has:
– telephone calls have for me high priority. I go immediately to the ringing telephone – or as soon as I have free time, for example directly after a conversation I check my mailbox and call back.
– email: can not be urgent. the multiple „check“ of emails on the smartphone fills my head only with unnecessary information to which I can not respond appropriately. Therefore i reserve 2-3 periods a day in which i process emails: at the later morning (after i did my Big Rocks), in the afternoon (precaution: maybe somebody used an email for „urgent things“) and evening as part of my evening-ritual (to make sure i can sleep).
 That way i determine the time emails get – and will not from the emails determined!

processing emails: switch in the email mode

email – ready – go: inbox zero

In the film „over the top“ the trucker Lincoln Hawk before his competitions brings himselfe in the right mental moode for it by turning his cap backwards: this ritual transformed him in a maschine. The same way we can process emails:

it’s evening. the work is done  now , it is time to process the emails!
In the next hour i’ll do nothing else – only achieve my goal: Inbox Zero! I follow the same system, i always follow – the „getting-things-done method“ (GTD) of David Allen. Processing emails follows the same rules as the „processing“ any other inbox:

1. rule: top down – touch it once

I start top-down: I do not glance through nor go at wish. I deal with each mail only a single time and decide what to do next.

2. rule: what is it-decision -2 minutes per mail

Tell yourselfe the basic question:  requires this email an action of mine? The following responses to an email requires less than 2-minutes – you can  immediately  do it:
 1.no
– it’s spam or other email garbage?? then off in the  spam / trash folder!
– it is a info-mail, a Newsfeed or something like this? Normally appropriate filters can avoid that these type of mail get into here! You can read this information later, because they are not urgent. Do you work with an email folder system, move this type of mail in the folder „reading later“. I prefer Evernote, there these mails goes – i deal with this kind of information, when i have time – in the waiting room at the doctor, on a train ride, …  someday / maybe .
 2.yes 
– I can answer a email immediately, within two minutes, then do it now. Briefly – I write no novels.
– Or I forward / delegate : a question for a baptizism – and i‘m not responsible? I redirect to the competent colleagues – that is not my project!
– The email applies to one of my projects, but i can do nothing: I forward the mail to the competent person – with „BCC“ -kopie to my GTD app Nozbe. There this request becomes a part of the corresponding project with the context „waiting for“ + „name of the responsible person“ so that I keep track. During the weekly review i will meet this task again.

3. if it takes longer … into the „trusted system“!

If an email relates to one of my own projects, it can become „reference material“ – and will stored in Evernote¹. Requires the email from me one or more actions, i will transform the mail to a task of an existing project or the topic of the email will become a project themselfe:
3.1 the email concerns me directly and belongs to an existing project: 
I send this type of email per nozbe-email-adress to my GTD system, add the context and possibly the due date. The email client i use generates a link for each email so it’s possible to store this link together with the email text in my GTD program: so I can answer the email interacting nozbe and email client easily: the link turns me to the correct email in the archive folder. During my weekly review i will meet this task again.
3.2 the email concerns me directly, but i’ve still no existing project:
I mail this email to my GTD app, there the mail becomes a new project. Alternative: I sent the email to Evernote and use it as a reference material – in Nozbe i can generate a project out of the Evernote-Note and the related tasks. My GTD app nozbe has – as well as Evernote – an email address.

developing new habits

1. Make an appointment with yourself at which times you want to process emails a day.  two to three periods  should totally suffice. Stick to this appointment! This helps:
2. Delete the email app from your smartphone! Or less radically: move the email app from the home screen out of visibility – and  turn off the notifications as well as the news-push.
3. Check no emails – process them as described above.  processing: touch it once! 
4. Largest reward: more time for your important things!  If you notice that your new approach helps you to gain more time for your really important things – this will motivate you to stick with your new email habits.
   Here you will find a summary as nozbe-how template.

weekly review matters!

A friend of mine from the computer science industry once said:

shit in, shit out. As simple as that!
In fact:
– I do not care for my system, I do not trust the system.
– and: if I do not think at least a week in advance, I will sink in the stress of everyday life.
So every week a do it again:
– I look back at the last week: is there anything i missed?
– A Check my Waiting-for-list: did not someone contact me in time?
– I look forword on the next two weeks in advance (these projects come on top of my nozbe-labeled list „Big Rocks“).
– I look on on my personal-leadership-board to focus on my goals – the other side of my Big Rocks
– i review my project-list: is everything finde?
– at last my my someday-maybe-list: can i do something new?
Think once a week – so I do not have to think about it during the coming week!
If you don’t regularly review your system, tasks, projects and goals, you’ll quickly start drifting aimlessly reacting only to what others have planned for you.“

Or: How to take control over my documents

Once upon a time – i filled many file folders with paper … Did i ever look anything up of it?
I once asked the secretary of my bureau, what she do with the letters from the Church Office. „I put them in the folder“. – „If you are looking for this letter, how do you do it? Or is the letter just gone?“ – „Mh – it’s just gone.“
An honest answer. So i stick to my practice which i develop as a habit for several years now – and scan …
As i wrote in an earlier post, i have at any time everything with me what i may need. And i’m able to find in a very short amount of time what i need. That why i scan everything!

“Make a digital copy of all of the most important ones that you don’t want to lose or can still come in handy.“ #10stepsbook

office equipment and work flow

All i need is a document scanner and/or smartphone and an paper based filesystem A-Z.

use of document scanner and/or smartphone

I scan all my papers. The best day of my life was when i bought a document scanner. I remove the clips and the scanner scans front and back of a paper in a breeze. I use my smartphone to do the scan-job, if it is a book or something else i mustn’t destroy.
The scanned papers i take once a week to the office to the paper shredder – done!

Evernote or iCloud or Nozbe

I save the scans as searchable pdf. The file name begins with the date in the form: YYYY-MM-DD and normally i save this file in Evernote. Because my digital GTD-Manager Nozbe integrates with Evernote, i can use this pdf as reference material for a task or a project. Evernote has this amazing text search.
Very sensitive data i save in iCloud or even better in Nozbe because of its very heavy encryption.

contracts etc.

Only very few papers i archive in my A to Z file folder system. Follow the recommendation of David Allen to use these file folders i can simply fill without punching etc. Because if it’s not simple, it will take too longe time to maintain the archive.

the disadvantage: „what do we actually have…“

If you have everything at hand at any time and any place – your are a desired person. The danger is that your colleagues rely on you – that’s a burden and a joy 😉